About Us
Intelligems builds the AI agents that turn your traffic into profit.
Every day, your storefront makes thousands of decisions — what to show, what to offer, how to price for each visitor — and most of them happen by default. We build the data and the agents that make those decisions for you, automatically, so your site gets smarter with every visitor instead of sitting static.
Mission
Make commerce intelligent.
Every storefront makes thousands of decisions a day — what to show, what to offer, how to price for each visitor — and most of them happen by default. Our mission is to make every one of those decisions intelligent: grounded in what actually works, not guesswork. And to put that power in reach of every business, not just the giants with data-science teams — the same kind of optimization that drives Amazon and Uber, for any brand.
Vision
A world where every business continuously learns from each purchase and adapts to every customer — creating more value for buyers and sellers alike.
At Intelligems, we've always been drawn to the moment of transaction since it such an incredibly data-rich event. All of the considerations around the customers' intent, their willingness to pay, the effectiveness of the seller get compressed into this single decision of whether to convert. It's the best place for sellers to learn how to up their game, which is what Intelligems helps them do.
Founders Story
Our founders and earliest team met at Via, the rideshare company, where we spent four years building the pricing algorithms, experimentation systems, and data infrastructure to compete in one of the most dynamic markets in the world. We grew customer LTV 4x and rebuilt the unit economics — and learned one lesson that stuck: the businesses that win are the ones that make better decisions, faster, close to the P&L. The rate-limiter is almost always human decision-making speed. So we built a system that could decide what to offer for every single customer request.
We started Intelligems to bring that capability to commerce. At first, the goal was simple: help sites maximize the profit they earn from all the valuable traffic they work so hard to bring in. The ambition has grown over time — we've come to see that truly making commerce intelligent means controlling every lever that shapes a purchase, not just price. That takes a dynamic, responsive system that can act on all of them — content, pricing, offers, and more — at the moment of each customer interaction, with a robust data and experimentation layer underneath to learn what's actually working and what drives success.
Five years in, AI agents gave that system superpowers. The marginal cost of a good decision is approaching zero — always on, within brand guidelines, no rate limit. The storefront is becoming an active, self-improving system instead of a static page. The future we set out to build is here.
Andrew Raftery
Head of Data, ML, and AI
Ben Ribovich
Head of Strategic Finance
Sarah Darlington
VP, People Ops & Support
Kim Stiefel
VP, Revenue
Jen Thompson
Head of Customer Success
Emily Brown
Head of Growth
Kate White
Head of Product
Shweta Jordan
Chief of Staff
Carolyn Perniciaro
Tech Team Lead, Head of Merch
Christian Dalton
Tech Team Lead
Samantha Duncan
Head of Partnerships
Hannah Patterson
Product Manager
Jerry Wu
Head of Customer Strategy & Innovation
Matt Deis
Head of Sales
Alex McEachern
Head of Marketing
Shane Roach
Product Marketing Manager
Milan Patel
Tech Team Lead, Data
Jade Brazil
Manager, Customer Support
Maximilian Klug
Strategy & Ops Lead - AI Ops
Our Pets
It's not all dashboards and A/B tests around here. Our team is backed by an ever-growing crew of four-legged colleagues who keep morale high, meetings honest, and lunch breaks interesting — from the dogs who've mastered the mid-standup nap to the cats who insist on reviewing every pull request. They don't run experiments, but they've definitely optimized for a happier team.
At the core of everything we do are our guiding principles. From innovation and integrity to collaboration and customer-centricity, our values drive us to deliver exceptional experiences and results.
Put our customers first
We’re here to create impact for our customers. As such, we will always put our customers' interests first.
Be helpful
Whether it's a request from a customer, a teammate, or a partner, we will do our best to be prompt and generous in our support.
Strive for excellence
We want to be the best in the world at what we do. If we decide to do something, we will commit to making it as good as possible.
Build and develop a diverse, world-class team
Combined, our team knows more about what actually turns traffic into profit than anyone else in the world.
