SaaS Agreement
SaaS Agreement
SaaS Agreement
THIS SAAS AGREEMENT (THIS “AGREEMENT”) GOVERNS YOUR USE OF THE INTELLIGEMS, INC.
(“INTELLIGEMS”) PRODUCTS AND SERVICES. BY ACCEPTING THIS AGREEMENT, EITHER BY INDICATING
YOUR ACCEPTANCE OR BY EXECUTING AN ORDER FORM THAT REFERENCES THIS AGREEMENT, YOU
AGREE TO THE TERMS OF THIS AGREEMENT AND WILL BE REFERRED TO AS “YOU” OR “CUSTOMER” IN
THIS AGREEMENT. INTELLIGEMS AND CUSTOMER ARE HEREINAFTER REFERRED TO INDIVIDUALLY AS A
“PARTY” AND COLLECTIVELY AS THE “PARTIES”.
IF YOU ARE ENTERING INTO THIS AGREEMENT ON BEHALF OF A COMPANY OR OTHER LEGAL ENTITY, YOU
REPRESENT THAT YOU HAVE THE AUTHORITY TO BIND SUCH ENTITY AND ITS AFFILIATES TO THESE
TERMS AND CONDITIONS, IN WHICH CASE THE TERMS “YOU” AND “CUSTOMER” SHALL REFER TO SUCH
ENTITY AND ITS AFFILIATES. IF YOU DO NOT HAVE SUCH AUTHORITY, OR IF YOU DO NOT AGREE WITH
THESE TERMS AND CONDITIONS, YOU MUST NOT ACCEPT THIS AGREEMENT AND MAY NOT USE THE POLY
PRODUCTS.
This Agreement was last updated on January 1, 2025. It is effective between You and Intelligems as of the date You accepted
this Agreement (the “Effective Date”). All section headings used herein are for convenience only and shall not be used to
interpret any section of this Agreement.
For good and valuable consideration, the receipt and sufficiency of which is hereby acknowledged, the Parties agree as follows:
1. Definitions. As used in this Agreement:
1.1. “Authorized Users” means Customer’s employees, representatives, consultants, contractors who are authorized to
access the Intelligems Service on behalf of Customer.
1.2. “Confidential Information” is as defined in Section 4 (Confidentiality).
1.3. “Customer Data” means any documents, data, or information contained in any document, template or other
similar file submitted by Customer through the Intelligems Service or provided by Customer to Intelligems as part
of the Intelligems Service.
1.4. “Documentation” means Intelligems’s then current on-line user’s manual located at docs.intelligems.io.
1.5. “Fees” are as defined in Section 3 (Fees & Payment).
1.6. “Intellectual Property Rights” means all existing and future worldwide copyrights (including, without limitation,
rights in audiovisual works and moral rights), trademarks, service marks, trade names, patents, patent applications
(including, without limitation, all reissues, divisions, renewals, extensions, continuations and continuations-in-
part), inventions (whether patentable or not), trade secrets, know-how, Confidential Information and any other
proprietary information whether arising under the laws of the United States, or any other country, state or
jurisdiction.
1.7. “Intelligems Service” means the on-line service provided by Intelligems that is described on an Order Form or
otherwise made available to Customer, including associated offline components.
1.8. “Intelligems System” means the technology, including hardware and software, used by Intelligems to deliver the
Intelligems Service to Customer.
1.9. “Intelligems Technology” means the (a) Intelligems Service, (b) the Intelligems System, (c) all software and all
Intelligems proprietary information and technology used by Intelligems or provided to Customer in connection
with the Intelligems Service, and (d) any enhancements, modifications, or derivative works of (a)-(c) above.
1.10. “License Term” means the earlier of the duration of the license for the Intelligems Service as stated in the Order
Form, or any shorter term arising from a termination or expiration of this Agreement.2
1.11. “Malicious Code” means viruses, worms, time bombs, Trojan horses and other harmful or malicious code, files,
scripts, agents or programs.
1.12. “Order Form” means any ordering document for Customer’s purchases from Intelligems that is executed
hereunder by both Parties from time to time. Each Order Form that has been signed by authorized representatives
of each Party incorporates this Agreement by reference. An Order Form may or may not be required for download,
access and/or use of the Intelligems Service.
1.13. “Term” is as defined in Section 6 (Term & Termination).
2. Provision and Use of the Intelligems Service.
2.1. Order Forms. Customer may place an order under this Agreement by signing an Order Form.
2.2. Subscription to the Intelligems Service. Subject to the terms and conditions of this Agreement, including without
limitation the payment of all applicable Fees, Intelligems hereby grants to Customer a limited, non-sublicensable,
non-transferable (except as provided in Section 10.8 (Assignment)), non-exclusive subscription license to
download, install, access and use the Intelligems Service solely for Customer’s internal business purposes during
the License Term, all in accordance with this Agreement, any related Order Form (including any additional
requirements and/or restrictions as set forth in such Order Form) and the applicable Documentation. Customer
agrees that its purchase of the Intelligems Service is neither contingent upon the delivery of any future functionality
or features nor dependent upon any oral or written public comments made by Intelligems with respect to future
functionality or features. Intelligems may modify the Intelligems Service in order to comply with applicable law,
rule, or regulation.
2.3. Authorized Users & Access. Customer is responsible and liable for all activities that occur in any Authorized
Users’ accounts and for compliance with this Agreement by any such Authorized Users. If Customer becomes
aware of any violation of Customer’s obligations under this Agreement by any Authorized User, Customer will
immediately notify Intelligems and work with Intelligems to immediately terminate access of such Authorized User
to the Intelligems Service.
2.4. Support. Subject to the terms of this Agreement, Intelligems shall use commercially reasonable efforts to (a)
maintain the security of the Intelligems Service; and (b) provide email support services via support@intelligems.io.
2.5. Use Guidelines; Restrictions. Customer shall (a) use the Intelligems Service solely for its internal business in
accordance with this Agreement and any related Order Form (including any additional requirements and/or
restrictions as set forth in such Order Form), (b) use commercially reasonable efforts to prevent unauthorized
access to, or use of, the Intelligems Service, and notify Intelligems promptly of any such unauthorized access or
use; and (c) comply with all applicable local, state, federal and foreign laws in using the Intelligems Service.
Customer will not, and will not allow any Authorized User or any other party to: (i) license, sublicense, sell, resell,
rent, lease, transfer, assign, distribute, time share, operate as a service bureau or managed service, or otherwise
commercially exploit or make the Intelligems Service available to any third party, other than to Authorized Users
or as otherwise contemplated by this Agreement; (ii) modify, copy, adapt, alter, translate or create derivative works
of the Intelligems Service, or any component thereof; (iii) frame or mirror any content forming part of the
Intelligems Service, other than on Customer’s own intranets or otherwise for its own internal business purposes;
(iv) reverse engineer, decompile or disassemble the Intelligems Service, or any component thereof, or otherwise
attempt to derive the source code for the Intelligems Service except and only to the extent that such activity is
expressly permitted by applicable law notwithstanding this limitation; (v) knowingly take any action that would
cause the Intelligems Service to be placed in the public domain; (vi) remove, alter, or obscure any proprietary
notices of Intelligems, its licensors or supplier included in the Intelligems Service; (vii) use the Intelligems Service
to harvest, collect, gather or assemble information or data regarding other Intelligems customers without their
consent; (viii) access or copy any data or information of other Intelligems customers without their consent; (ix)
send spam or otherwise duplicative or unsolicited messages in violation of applicable laws through the Intelligems
Service; (x) harass or interfere with another Intelligems customer’s use and enjoyment of the Intelligems Service;
(xi) send or store infringing, obscene, threatening, libelous, or otherwise unlawful or tortious material, including
material that is harmful to children or violates third-party privacy rights; (xii) send or store Malicious Code; (xiii)
interfere with or disrupt the operation, integrity or performance of the Intelligems Service, the data contained
therein, or the hardware and network used to operate the Intelligems Service; (xiv) access the Intelligems Service in
order to (A) build a competitive product or service, or (B) copy any ideas, features, functions or graphics of the the
Intelligems Service or the Intelligems System; (xv) attempt to gain unauthorized access to the Intelligems Service,3
the Intelligems System, or any related systems or networks; or (xvi) otherwise use the Intelligems Service in any
manner that exceeds the scope of use permitted under Section 2.2.
2.6. Suspension of Service. Intelligems reserves the right to suspend Customer’s or any Authorized User’s access to or
use of the Intelligems Service if: (a) Customer is delinquent on any payment obligations for more than thirty (30)
days; (b) Intelligems reasonably believes that suspension of the Intelligems Service is necessary to comply with the
law or requests of governmental entities; (c) Intelligems determines that Customer’s use of the Intelligems Service
in violation of this Agreement poses any security or vulnerability risk to Intelligems, the Intelligems Service or the
Intelligems System; or (d) Customer’s use of the Intelligems Service in violation of this Agreement may subject
Intelligems or any third party to any liability to a third party. If Intelligems suspends Customer’s right to access or
use any portion or all of the Intelligems Service, Customer remains responsible for all fees and charges Customer
has incurred through the date of suspension, and during such suspension if suspended pursuant to clause (a), (c) or
(d) above. Intelligems’s right to suspend Customer’s or any Authorized User’s access to or use of the Intelligems
Service is in addition to Intelligems’s right to terminate this Agreement under Section 6 (Term & Termination).
3. Fees & Payment.
3.1. Fees. Customer shall pay all fees specified in any Order Forms hereunder or as otherwise specified during the
registration process (the “Fees”). Except as otherwise provided, all fees are quoted and payable in United States
dollars. Except as otherwise specified herein or in an Order Form, fees are based on the Intelligems Service
purchased and not actual usage, payment obligations are non-cancelable, and fees paid are non-refundable. In the
event that Customer is purchasing a subscription based on usage and Customer’s actual usage exceeds the amount
purchased by Customer, the overage charges outlined in the Order Form will apply and Intelligems will invoice
Customer for such overage charges as incurred or as otherwise stated in an Order Form.
3.2. Invoicing & Payment. Unless otherwise stated in an Order Form, all Fees will be invoiced in advance charges are
due net thirty (30) days after receipt of the invoice. Customer is responsible for maintaining complete and accurate
billing and contact information.
3.3. Late Payment. If Customer fails to make any payment when due, in addition to all other remedies that may be
available: (a) Intelligems may charge interest on the past due amount at the rate of 1.5% per month calculated daily
and compounded monthly or, if lower, the highest rate permitted under applicable law; and (b) Customer shall
reimburse Intelligems for all costs incurred by Intelligems in collecting any late payments or interest, including
attorneys’ fees, court costs, and collection agency fees.
3.4. Taxes. All Fees owed by Customer in connection with this Agreement are exclusive of any applicable direct or
indirect local, state, federal or foreign taxes, levies, duties or similar governmental assessments of any nature,
including value-added, use or withholding taxes (collectively, “Taxes”). Customer is responsible for paying all
Taxes associated with its purchases hereunder, above and beyond the Fees, excluding taxes based on Intelligems’s
net income or property, unless Customer provides Intelligems with a valid tax exemption certificate authorized by
the appropriate taxing authority. Unless otherwise stated, all prices set forth on an Order Form are exclusive of
Taxes.
4. Confidential Information.
4.1. Definition of Confidential Information. As used herein, “Confidential Information” means any non-public or
proprietary information about a disclosing Party’s (the “Disclosing Party”) business, including, without limitation,
technical, marketing, financial, employee, planning, and other confidential or proprietary information, that is
disclosed to the other Party (the “Receiving Party”) in connection with their business relationship, and (a) is
identified in writing as confidential at the time of disclosure; or (b) is by its nature confidential or the receiving
Party knows, or should reasonably know, is confidential. The Intelligems Service, the Intelligems System, the
Documentation and the terms of this Agreement shall be deemed to be Confidential Information of Intelligems, and
all Customer Data shall be deemed Confidential Information of Customer. “Confidential Information” does not
include information that: (i) has become public knowledge through no fault of the Receiving Party; (ii) was known
to the Receiving Party, free of any confidentiality obligations, prior to disclosure by the Disclosing Party; (iii)
becomes known to the Receiving Party, free of any confidentiality obligations, from a source other than the
Disclosing Party; (iv) is independently developed by the Receiving Party without the use of or reference to
Confidential Information.
4.2. Confidentiality. Each Receiving Party agrees to: (a) use the same degree of care to protect the confidentiality, and4
prevent the unauthorized use or disclosure, of the Disclosing Party’s Confidential Information as it uses to protect
its own proprietary and confidential information of like nature, which shall not be less than a reasonable degree of
care; and (b) hold the Disclosing Party’s Confidential Information in strict confidence and not use, sell, copy,
transfer, reproduce, or divulge the Disclosing Party’s Confidential Information to any third party, except as set
forth herein or to those Receiving Party employees, contractors, and agents who: (i) have a need to know the
Confidential Information for the Receiving Party to exercise its rights or perform its obligations hereunder; and (ii)
are obligated to comply with use and non-disclosure provisions no less restrictive than those set forth in this
Agreement.
4.3. Compelled Disclosure. If the Receiving Party is compelled by law to disclose Confidential Information of the
Disclosing Party, it shall provide the Disclosing Party with prior notice of such compelled disclosure (to the extent
legally permitted) and reasonable assistance, at Disclosing Party’s cost, if the Disclosing Party wishes to contest the
disclosure.
4.4. Remedies. If the Receiving Party discloses or uses (or threatens to disclose or use) any Confidential Information of
the Disclosing Party in breach of confidentiality protections hereunder, the Disclosing Party shall have the right, in
addition to any other remedies available to it, to seek injunctive relief to enjoin such acts, it being specifically
acknowledged by the parties that any other available remedies are inadequate.
5. Ownership.
5.1. Intelligems Technology. Subject to the limited rights expressly granted hereunder, Intelligems reserves all right,
title and interest in and to the Intelligems Technology, including all Intellectual Property Rights therein. Other than
as expressly set forth in this Agreement, no license or other rights in the Intelligems Technology are granted to the
Customer. Customer hereby grants Intelligems a fully-paid, royalty-free, worldwide, transferable, sublicensable,
irrevocable, perpetual license to exploit, in any manner and for any purpose (including to improve the Intelligems
Technology and create other products and services), any suggestions, enhancement requests, recommendations or
other feedback provided by Customer, including Authorized Users, relating to the Intelligems Technology.
Intelligems shall not identify Customer as the source of any such feedback.
5.2. Customer Data. Customer retains all right, title and interest in and to the Customer Data. Intelligems will only use
Customer Data to provide and improve the Intelligems Service and in de-identified aggregate form for marketing.
Customer grants to Intelligems all licenses in and to such Customer Data as necessary for Intelligems to provide the
Intelligems Service to Customer. Intelligems will not otherwise knowingly use or access any Customer Data unless
authorized to do so by Customer. Customer will not provide, post or transmit any Customer Data that: (a) infringes,
misappropriates or violates any Intellectual Property Rights, publicity/privacy rights, law or regulation; (b) contains
Malicious Code; or (c) is deceptive, defamatory, obscene, pornographic or unlawful.
6. Term & Termination.
6.1. Term. This Agreement commences on the Effective Date and continues for as long as Customer is legally
permitted by Intelligems to use the Intelligems Service, as evidenced by the subscription term set forth in any
related Order Form (and any subsequent Order Forms) or as otherwise agreed to by Intelligems in writing (the
“Term”).
6.2. Termination for Cause. Either Party may terminate this Agreement for cause: (a) upon thirty (30) days written
notice of a material breach of this Agreement by the other Party if such breach remains uncured (if curable) at the
expiration of such period; or (b) if the other Party becomes the subject of a petition in bankruptcy or any other
proceeding relating to insolvency, receivership, liquidation or assignment for the benefit of creditors. Intelligems
may also terminate this Agreement for cause if any act or omission by Customer or any Authorized User results in
a suspension described in Section 2.7 (Suspension of Service).
6.3. Termination for Change in Law. In the event that any law or regulation enacted, promulgated or amended after
the date of the Agreement or any interpretation of law or regulation by a court or regulatory authority of competent
jurisdiction after the date of the Agreement (collectively “Change in Law”) renders any provision of the
Agreement illegal or unenforceable or materially affects the ability of Intelligems to perform its obligations under
the Agreement, then Intelligems may request renegotiation of the applicable terms of the Agreement by written
notice to Customer. Both Parties agree to negotiate in good faith an amendment that preserves the original
reasonable expectation of the Parties to the extent possible in a manner consistent with the Change in Law. If no5
such amendment can be agreed upon in the reasonable opinion of either Party within sixty (60) days of receipt of
such notice, then Intelligems may terminate the Agreement upon an additional thirty (30) days written notice.
6.4. Effects of Termination. Upon expiration or termination of this Agreement: (a) all rights to use the Intelligems
Service (including access to the Intelligems System) granted in this Agreement will immediately cease to exist;
(b) Customer must promptly discontinue all use of the Intelligems Service and related Confidential Information,
erase all copies of the Intelligems Service and related Confidential Information from Customer’s computers
whether or not modified or merged into other materials, and return to Intelligems, or at Intelligems’s request,
destroy, all copies of the Intelligems Service and related Confidential Information in Customer’s possession or
control and certify in writing to Intelligems that Customer has fully complied with these requirements; and (c)
Intelligems must promptly discontinue all use of Customer’s Confidential Information, erase all copies of the
Customer’s Confidential Information from Intelligems’s computers whether or not modified or merged into other
materials, and return to Customer, or at Customer’s request, destroy, all copies of Customer’s Confidential
Information in Intelligems’s possession or control and certify in writing to Customer that Intelligems has fully
complied with these requirements.
6.5. Outstanding Fees. Termination shall not relieve Customer of the obligation to pay any fees accrued or payable to
Intelligems prior to the effective date of termination. If this Agreement is terminated by Intelligems for cause,
Customer shall remain responsible for any payments set forth on any outstanding Order Forms, regardless of
whether such amounts have been invoiced or are payable at the time of such termination. If this Agreement is
terminated by Customer for cause, Intelligems shall refund Customer any unused, prepaid fees covering the
remainder of the subscription term after the date of termination.
6.6. Surviving Provisions. The following provisions shall survive any termination or expiration of this Agreement:
Sections 1 (Definitions), 2.6 (Use Guidelines; Restrictions), 3 (Fees & Payment), 4 (Confidentiality), 5
(Ownership), 6 (Term & Termination), 7.2 (Disclaimer), 8 (Indemnification), 9 (Limitation of Liability), and 10
(General Provisions).
7. Warranty; Disclaimer.
7.1. Limited Warranty. During the Term, Intelligems warrants that the Intelligems Service, when used as permitted by
Intelligems and in accordance with the Documentation, will operate as described in the Documentation in all
material respects. If Customer notifies Intelligems of any breach of the foregoing warranty, Intelligems shall, as
Customer’s sole and exclusive remedy, provide the support services set forth in Section 2.4 (Support).
7.2. Disclaimer. THE EXPRESS WARRANTIES IN THIS SECTION 7 ARE IN LIEU OF ALL OTHER
WARRANTIES, EXPRESS, IMPLIED, OR STATUTORY, REGARDING THE INTELLIGEMS SERVICE OR
THE SUBJECT MATTER HEREUNDER AND INTELLIGEMS EXPRESSLY DISCLAIMS ALL OTHER
WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT OF
THIRD-PARTY RIGHTS. INTELLIGEMS DOES NOT WARRANT (A) THAT THE INTELLIGEMS
SERVICE WILL MEET CUSTOMER’S REQUIREMENTS, (B) THAT THE OPERATION AND RESULTS OF
THE INTELLIGEMS SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE, OR (C) THAT DEFECTS IN
THE INTELLIGEMS SERVICE WILL BE CORRECTED. THE INTELLIGEMS SERVICES ARE PROVIDED
TO CUSTOMER STRICTLY ON AN “AS IS” BASIS AND THE ENTIRE RISK AS TO THE RESULTS AND
PERFORMANCE OF THE INTELLIGEMS IS ASSUMED BY CUSTOMER. NO ORAL OR WRITTEN
INFORMATION OR ADVICE GIVEN BY INTELLIGEMS OR ITS AUTHORIZED REPRESENTATIVES
SHALL CREATE A WARRANTY OR IN ANY WAY INCREASE THE SCOPE OF THIS WARRANTY.
8. Indemnification.
8.1. By Intelligems. Subject to the terms of the Agreement, Intelligems will defend at its own expense any action
against Customer brought by a third party alleging that the Intelligems Service or Intelligems System, in each case,
as delivered, infringe any U.S. patents or any copyrights or misappropriate any trade secrets, in each case, of a third
party, and Intelligems will pay those costs and damages finally awarded against Customer in any such action that
are specifically attributable to such claim or those costs and damages agreed to in a monetary settlement of such
action. If the Intelligems Service or Intelligems System become, or in Intelligems’s opinion are likely to become,
the subject of an infringement claim, Intelligems may, at its option and expense, either: (i) procure for Customer
the right to continue using the Intelligems Service or Intelligems System; (ii) replace or modify the Intelligems
Service or Intelligems System so that they become non-infringing; or (iii) terminate this Agreement and refund6
Customer any unused, prepaid fees for the infringing Intelligems Service or Intelligems System covering the
remainder of the subscription term after the date of termination. Notwithstanding the foregoing, Intelligems will
have no obligation under this Section 8.1 or otherwise with respect to any infringement claim based upon: (A) any
use of the Intelligems Service or Intelligems System not in accordance with this Agreement; (B) any use of the
Intelligems Service or Intelligems System in combination with products, equipment, software, or data not supplied
or approved in writing by Intelligems if such infringement would have been avoided but for the combination with
other products, equipment, software or data; (C) any use of a prior release of the Intelligems Service or Intelligems
System after a more current release has been made available to Customer; or (D) any modification of the
Intelligems Service or Intelligems System by any person other than Intelligems or its authorized agents or
subcontractors or as approved in writing by Intelligems. THIS SECTION 8.1 STATES INTELLIGEMS’S ENTIRE
LIABILITY AND THE CUSTOMER’S EXCLUSIVE REMEDY FOR ANY CLAIMS OF INFRINGEMENT.
8.2. By Customer. If any action is instituted by a third party against Intelligems relating to Customer’s breach of
Section 5.2, Customer will defend such action at its own expense on behalf of Intelligems and will pay those costs
and damages finally awarded against Intelligems in any such action that are specifically attributable to such claim
or those costs and damages agreed to in a monetary settlement of such action.
8.3. Procedure. The obligations in this Section 8 are conditioned on the Party that is seeking to be indemnified under
the provision of this Section 8 (the “Indemnified Party”) (a) promptly notifying the other Party (the
“Indemnifying Party”) in writing of any third-party claim, suit, or action for which it is seeking an indemnity
hereunder (a “Claim”), and (b) giving the Indemnifying Party the sole control over the defense of such Claim and
any related settlement negotiations; and (c) cooperating and, at the Indemnifying Party’s request and expense,
assisting in such defense.
9. Limitation of Liability.
9.1. Limitation of Liability. INTELLIGEMS’S CUMULATIVE LIABILITY ARISING OUT OF OR RELATED TO
THIS AGREEMENT (WHETHER IN CONTRACT OR TORT OR UNDER ANY OTHER THEORY OF
LIABILITY) SHALL EXCEED THE LESSER OF $50,000 OR THE TOTAL AMOUNT PAID BY CUSTOMER
HEREUNDER IN THE 12 MONTHS PRECEDING THE INCIDENT.
9.2. Exclusion of Consequential and Related Damages. IN NO EVENT SHALL INTELLIGEMS HAVE ANY
LIABILITY TO THE OTHER PARTY (A) FOR ERROR OR INTERRUPTION OF USE, LOSS OR
INACCURACY OR CORRUPTION OF DATA, (B) FOR COST OF PROCUREMENT OF SUBSTITUTE
GOODS, SERVICES, RIGHTS, OR TECHNOLOGY, OR (C) FOR ANY INDIRECT, SPECIAL, INCIDENTAL,
PUNITIVE, OR CONSEQUENTIAL DAMAGES INCLUDING, BUT NOT LIMITED TO LOSS OF
REVENUES AND LOSS OF PROFITS, HOWEVER CAUSED AND, WHETHER IN CONTRACT, TORT OR
UNDER ANY OTHER THEORY OF LIABILITY, WHETHER OR NOT THE PARTY HAS BEEN ADVISED
OF THE POSSIBILITY OF SUCH DAMAGES.
9.3. EACH PROVISION OF THESE TERMS THAT PROVIDES FOR A LIMITATION OF LIABILITY,
DISCLAIMER OF WARRANTIES, OR EXCLUSION OF DAMAGES IS INTENDED TO AND DOES
ALLOCATE THE RISKS BETWEEN THE PARTIES UNDER THIS AGREEMENT. THIS ALLOCATION IS
AN ESSENTIAL ELEMENT OF THE BASIS OF THE BARGAIN BETWEEN THE PARTIES. EACH OF
THESE PROVISIONS IS SEVERABLE AND INDEPENDENT OF ALL OTHER PROVISIONS OF THESE
TERMS. THE LIMITATIONS IN THIS SECTION 9 (LIMITATION OF LIABILITY) WILL APPLY EVEN IF
ANY LIMITED REMEDY FAILS OF ITS ESSENTIAL PURPOSE.
10. General Provisions.
10.1. Relationship of the Parties. The Parties are independent contractors. This Agreement does not create a
partnership, franchise, joint venture, agency, fiduciary or employment relationship between the Parties.
10.2. No Third-Party Beneficiaries. Nothing in this Agreement shall convey any rights upon any person or entity which
is not a Party or a successor or permitted assignee of a Party to this Agreement, including any Authorized User or
third-party service provider.
10.3. Use of Subcontractors. Customer agrees that Intelligems may subcontract certain aspects of the Intelligems
Service to qualified third parties, provided that any such subcontracting arrangement will not relieve Intelligems of7
any of its obligations hereunder.
10.4. Use of Name and Logo. Except as otherwise provided on an Order Form, Intelligems may use Customer’s name
and logo on Intelligems’ website and identify Customer as a customer of Intelligems.
10.5. Notices. Any notice under this Agreement must be given in writing to the other Party at the address set forth above.
Notices will be deemed to have been given upon receipt (or when delivery is refused) and may be (a) delivered
personally, or (b) sent by recognized courier service.
10.6. Waiver and Cumulative Remedies. No failure or delay by either party in exercising any right under this
Agreement shall constitute a waiver of that right. Other than as expressly stated herein, the remedies provided
herein are in addition to, and not exclusive of, any other remedies of a party at law or in equity.
10.7. Severability. If any provision of this Agreement is held by a court of competent jurisdiction to be illegal, invalid,
unenforceable, or otherwise contrary to law, the provision shall be modified by the court and interpreted so as best
to accomplish the objectives of the original provision to the fullest extent permitted by law, and the remaining
provisions of this Agreement shall remain in force and effect.
10.8. Assignment. Customer may not assign or transfer, by operation of law or otherwise, any of its rights under this
Agreement (including its licenses with respect to the Intelligems Service) to any third party without Intelligems’s
prior written consent, which consent may not be unreasonably withheld. Any attempted assignment or transfer in
violation of the foregoing will be null and void. All provisions of this Agreement shall be binding upon, inure to
the benefit of and be enforceable by and against the respective successors and permitted assigns of Intelligems and
Customer.
10.9. Governing Law; Arbitration. The laws of the State of New York, United States of America (without reference or
giving effect to any conflict of laws principles that would require the application of the laws of any other
jurisdiction) govern this Agreement and all matters arising out of or relating to this Agreement, including, without
limitation, validity, interpretation, construction, performance, and enforcement. EXCLUDING ACTIONS
SEEKING SOLELY EQUITABLE RELIEF, ANY DISPUTE, CLAIM OR CONTROVERSY ARISING OUT OF
OR RELATING TO THIS AGREEMENT, OR THE BREACH THEREOF, SHALL BE SETTLED BY
ARBITRATION ADMINISTERED BY THE AMERICAN ARBITRATION ASSOCIATION IN ACCORDANCE
WITH ITS COMMERCIAL ARBITRATION RULES AND JUDGMENT ON THE AWARD RENDERED BY
THE ARBITRATOR MAY BE ENTERED IN ANY COURT HAVING JURISDICTION THEREOF. CLAIMS
SHALL BE HEARD BY A SINGLE ARBITRATOR. THE PLACE OF ARBITRATION SHALL BE THE
STATE OF NEW YORK, UNITED STATES OF AMERICA.
10.10. Modifications. Intelligems reserves the right to alter the terms of this Agreement at any time. Customer agrees to
review the latest version of the Agreement on Intelligems’s website periodically to remain aware of any
modifications to the Agreement about which Customer is not alerted by Intelligems. The Agreement available on
the website will be dated so as to make clear what version is currently in force. Any use of the Intelligems
Technology after alteration of the Agreement will constitute acceptance by Customer of such changes. Customer’s
sole remedy should Customer not agree with the altered Agreement shall be to cease Customer’s use of the
Intelligems Technology and to comply with Customer’s termination obligations outlined in Section 6 of this
Agreement. If any provision of the Agreement is adjudged by any court of competent jurisdiction to be
unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that the
Agreement will otherwise remain in full force and effect.
10.11. Entire Agreement. This Agreement, including all exhibits and addenda hereto and all Order Forms, constitutes the
final agreement between the Parties, and is the complete and exclusive expression of the Parties’ agreement on the
matters contained in this Agreement. All prior and contemporaneous agreements (including any click-through
agreement associated with the Intelligems Service, other than as set forth below), proposals or representations,
written or oral, concerning the subject matter contained in this Agreement, are expressly merged into and
superseded by this Agreement (for purposes of clarity, in the event that Customer has executed a separate
agreement with Intelligems for any other Intelligems product or service not contemplated herein, such agreement is
not merged into or superseded by this Agreement). In entering this Agreement, neither Party has relied upon any
statement, representation, warranty or agreement of the other Party except for those expressly contained in this
Agreement. To the extent of any conflict or inconsistency between the provisions in the body of this Agreement
and any exhibit or addendum hereto, the terms of such exhibit or addendum shall prevail. To the extent of any
conflict or inconsistency between the provisions in the body of this Agreement and an Order Form, the terms and8
conditions set forth in the Order Form shall govern but only with respect to the products purchased pursuant to such
Order Form. Notwithstanding any language to the contrary therein, no terms or conditions stated in a Customer
purchase order or in any other Customer order documentation (excluding Order Forms) shall be incorporated into
or form any part of this Agreement, and all such terms or conditions shall be null and void
SaaS Agreement
THIS SAAS AGREEMENT (THIS “AGREEMENT”) GOVERNS YOUR USE OF THE INTELLIGEMS, INC.
(“INTELLIGEMS”) PRODUCTS AND SERVICES. BY ACCEPTING THIS AGREEMENT, EITHER BY INDICATING
YOUR ACCEPTANCE OR BY EXECUTING AN ORDER FORM THAT REFERENCES THIS AGREEMENT, YOU
AGREE TO THE TERMS OF THIS AGREEMENT AND WILL BE REFERRED TO AS “YOU” OR “CUSTOMER” IN
THIS AGREEMENT. INTELLIGEMS AND CUSTOMER ARE HEREINAFTER REFERRED TO INDIVIDUALLY AS A
“PARTY” AND COLLECTIVELY AS THE “PARTIES”.
IF YOU ARE ENTERING INTO THIS AGREEMENT ON BEHALF OF A COMPANY OR OTHER LEGAL ENTITY, YOU
REPRESENT THAT YOU HAVE THE AUTHORITY TO BIND SUCH ENTITY AND ITS AFFILIATES TO THESE
TERMS AND CONDITIONS, IN WHICH CASE THE TERMS “YOU” AND “CUSTOMER” SHALL REFER TO SUCH
ENTITY AND ITS AFFILIATES. IF YOU DO NOT HAVE SUCH AUTHORITY, OR IF YOU DO NOT AGREE WITH
THESE TERMS AND CONDITIONS, YOU MUST NOT ACCEPT THIS AGREEMENT AND MAY NOT USE THE POLY
PRODUCTS.
This Agreement was last updated on January 1, 2025. It is effective between You and Intelligems as of the date You accepted
this Agreement (the “Effective Date”). All section headings used herein are for convenience only and shall not be used to
interpret any section of this Agreement.
For good and valuable consideration, the receipt and sufficiency of which is hereby acknowledged, the Parties agree as follows:
1. Definitions. As used in this Agreement:
1.1. “Authorized Users” means Customer’s employees, representatives, consultants, contractors who are authorized to
access the Intelligems Service on behalf of Customer.
1.2. “Confidential Information” is as defined in Section 4 (Confidentiality).
1.3. “Customer Data” means any documents, data, or information contained in any document, template or other
similar file submitted by Customer through the Intelligems Service or provided by Customer to Intelligems as part
of the Intelligems Service.
1.4. “Documentation” means Intelligems’s then current on-line user’s manual located at docs.intelligems.io.
1.5. “Fees” are as defined in Section 3 (Fees & Payment).
1.6. “Intellectual Property Rights” means all existing and future worldwide copyrights (including, without limitation,
rights in audiovisual works and moral rights), trademarks, service marks, trade names, patents, patent applications
(including, without limitation, all reissues, divisions, renewals, extensions, continuations and continuations-in-
part), inventions (whether patentable or not), trade secrets, know-how, Confidential Information and any other
proprietary information whether arising under the laws of the United States, or any other country, state or
jurisdiction.
1.7. “Intelligems Service” means the on-line service provided by Intelligems that is described on an Order Form or
otherwise made available to Customer, including associated offline components.
1.8. “Intelligems System” means the technology, including hardware and software, used by Intelligems to deliver the
Intelligems Service to Customer.
1.9. “Intelligems Technology” means the (a) Intelligems Service, (b) the Intelligems System, (c) all software and all
Intelligems proprietary information and technology used by Intelligems or provided to Customer in connection
with the Intelligems Service, and (d) any enhancements, modifications, or derivative works of (a)-(c) above.
1.10. “License Term” means the earlier of the duration of the license for the Intelligems Service as stated in the Order
Form, or any shorter term arising from a termination or expiration of this Agreement.2
1.11. “Malicious Code” means viruses, worms, time bombs, Trojan horses and other harmful or malicious code, files,
scripts, agents or programs.
1.12. “Order Form” means any ordering document for Customer’s purchases from Intelligems that is executed
hereunder by both Parties from time to time. Each Order Form that has been signed by authorized representatives
of each Party incorporates this Agreement by reference. An Order Form may or may not be required for download,
access and/or use of the Intelligems Service.
1.13. “Term” is as defined in Section 6 (Term & Termination).
2. Provision and Use of the Intelligems Service.
2.1. Order Forms. Customer may place an order under this Agreement by signing an Order Form.
2.2. Subscription to the Intelligems Service. Subject to the terms and conditions of this Agreement, including without
limitation the payment of all applicable Fees, Intelligems hereby grants to Customer a limited, non-sublicensable,
non-transferable (except as provided in Section 10.8 (Assignment)), non-exclusive subscription license to
download, install, access and use the Intelligems Service solely for Customer’s internal business purposes during
the License Term, all in accordance with this Agreement, any related Order Form (including any additional
requirements and/or restrictions as set forth in such Order Form) and the applicable Documentation. Customer
agrees that its purchase of the Intelligems Service is neither contingent upon the delivery of any future functionality
or features nor dependent upon any oral or written public comments made by Intelligems with respect to future
functionality or features. Intelligems may modify the Intelligems Service in order to comply with applicable law,
rule, or regulation.
2.3. Authorized Users & Access. Customer is responsible and liable for all activities that occur in any Authorized
Users’ accounts and for compliance with this Agreement by any such Authorized Users. If Customer becomes
aware of any violation of Customer’s obligations under this Agreement by any Authorized User, Customer will
immediately notify Intelligems and work with Intelligems to immediately terminate access of such Authorized User
to the Intelligems Service.
2.4. Support. Subject to the terms of this Agreement, Intelligems shall use commercially reasonable efforts to (a)
maintain the security of the Intelligems Service; and (b) provide email support services via support@intelligems.io.
2.5. Use Guidelines; Restrictions. Customer shall (a) use the Intelligems Service solely for its internal business in
accordance with this Agreement and any related Order Form (including any additional requirements and/or
restrictions as set forth in such Order Form), (b) use commercially reasonable efforts to prevent unauthorized
access to, or use of, the Intelligems Service, and notify Intelligems promptly of any such unauthorized access or
use; and (c) comply with all applicable local, state, federal and foreign laws in using the Intelligems Service.
Customer will not, and will not allow any Authorized User or any other party to: (i) license, sublicense, sell, resell,
rent, lease, transfer, assign, distribute, time share, operate as a service bureau or managed service, or otherwise
commercially exploit or make the Intelligems Service available to any third party, other than to Authorized Users
or as otherwise contemplated by this Agreement; (ii) modify, copy, adapt, alter, translate or create derivative works
of the Intelligems Service, or any component thereof; (iii) frame or mirror any content forming part of the
Intelligems Service, other than on Customer’s own intranets or otherwise for its own internal business purposes;
(iv) reverse engineer, decompile or disassemble the Intelligems Service, or any component thereof, or otherwise
attempt to derive the source code for the Intelligems Service except and only to the extent that such activity is
expressly permitted by applicable law notwithstanding this limitation; (v) knowingly take any action that would
cause the Intelligems Service to be placed in the public domain; (vi) remove, alter, or obscure any proprietary
notices of Intelligems, its licensors or supplier included in the Intelligems Service; (vii) use the Intelligems Service
to harvest, collect, gather or assemble information or data regarding other Intelligems customers without their
consent; (viii) access or copy any data or information of other Intelligems customers without their consent; (ix)
send spam or otherwise duplicative or unsolicited messages in violation of applicable laws through the Intelligems
Service; (x) harass or interfere with another Intelligems customer’s use and enjoyment of the Intelligems Service;
(xi) send or store infringing, obscene, threatening, libelous, or otherwise unlawful or tortious material, including
material that is harmful to children or violates third-party privacy rights; (xii) send or store Malicious Code; (xiii)
interfere with or disrupt the operation, integrity or performance of the Intelligems Service, the data contained
therein, or the hardware and network used to operate the Intelligems Service; (xiv) access the Intelligems Service in
order to (A) build a competitive product or service, or (B) copy any ideas, features, functions or graphics of the the
Intelligems Service or the Intelligems System; (xv) attempt to gain unauthorized access to the Intelligems Service,3
the Intelligems System, or any related systems or networks; or (xvi) otherwise use the Intelligems Service in any
manner that exceeds the scope of use permitted under Section 2.2.
2.6. Suspension of Service. Intelligems reserves the right to suspend Customer’s or any Authorized User’s access to or
use of the Intelligems Service if: (a) Customer is delinquent on any payment obligations for more than thirty (30)
days; (b) Intelligems reasonably believes that suspension of the Intelligems Service is necessary to comply with the
law or requests of governmental entities; (c) Intelligems determines that Customer’s use of the Intelligems Service
in violation of this Agreement poses any security or vulnerability risk to Intelligems, the Intelligems Service or the
Intelligems System; or (d) Customer’s use of the Intelligems Service in violation of this Agreement may subject
Intelligems or any third party to any liability to a third party. If Intelligems suspends Customer’s right to access or
use any portion or all of the Intelligems Service, Customer remains responsible for all fees and charges Customer
has incurred through the date of suspension, and during such suspension if suspended pursuant to clause (a), (c) or
(d) above. Intelligems’s right to suspend Customer’s or any Authorized User’s access to or use of the Intelligems
Service is in addition to Intelligems’s right to terminate this Agreement under Section 6 (Term & Termination).
3. Fees & Payment.
3.1. Fees. Customer shall pay all fees specified in any Order Forms hereunder or as otherwise specified during the
registration process (the “Fees”). Except as otherwise provided, all fees are quoted and payable in United States
dollars. Except as otherwise specified herein or in an Order Form, fees are based on the Intelligems Service
purchased and not actual usage, payment obligations are non-cancelable, and fees paid are non-refundable. In the
event that Customer is purchasing a subscription based on usage and Customer’s actual usage exceeds the amount
purchased by Customer, the overage charges outlined in the Order Form will apply and Intelligems will invoice
Customer for such overage charges as incurred or as otherwise stated in an Order Form.
3.2. Invoicing & Payment. Unless otherwise stated in an Order Form, all Fees will be invoiced in advance charges are
due net thirty (30) days after receipt of the invoice. Customer is responsible for maintaining complete and accurate
billing and contact information.
3.3. Late Payment. If Customer fails to make any payment when due, in addition to all other remedies that may be
available: (a) Intelligems may charge interest on the past due amount at the rate of 1.5% per month calculated daily
and compounded monthly or, if lower, the highest rate permitted under applicable law; and (b) Customer shall
reimburse Intelligems for all costs incurred by Intelligems in collecting any late payments or interest, including
attorneys’ fees, court costs, and collection agency fees.
3.4. Taxes. All Fees owed by Customer in connection with this Agreement are exclusive of any applicable direct or
indirect local, state, federal or foreign taxes, levies, duties or similar governmental assessments of any nature,
including value-added, use or withholding taxes (collectively, “Taxes”). Customer is responsible for paying all
Taxes associated with its purchases hereunder, above and beyond the Fees, excluding taxes based on Intelligems’s
net income or property, unless Customer provides Intelligems with a valid tax exemption certificate authorized by
the appropriate taxing authority. Unless otherwise stated, all prices set forth on an Order Form are exclusive of
Taxes.
4. Confidential Information.
4.1. Definition of Confidential Information. As used herein, “Confidential Information” means any non-public or
proprietary information about a disclosing Party’s (the “Disclosing Party”) business, including, without limitation,
technical, marketing, financial, employee, planning, and other confidential or proprietary information, that is
disclosed to the other Party (the “Receiving Party”) in connection with their business relationship, and (a) is
identified in writing as confidential at the time of disclosure; or (b) is by its nature confidential or the receiving
Party knows, or should reasonably know, is confidential. The Intelligems Service, the Intelligems System, the
Documentation and the terms of this Agreement shall be deemed to be Confidential Information of Intelligems, and
all Customer Data shall be deemed Confidential Information of Customer. “Confidential Information” does not
include information that: (i) has become public knowledge through no fault of the Receiving Party; (ii) was known
to the Receiving Party, free of any confidentiality obligations, prior to disclosure by the Disclosing Party; (iii)
becomes known to the Receiving Party, free of any confidentiality obligations, from a source other than the
Disclosing Party; (iv) is independently developed by the Receiving Party without the use of or reference to
Confidential Information.
4.2. Confidentiality. Each Receiving Party agrees to: (a) use the same degree of care to protect the confidentiality, and4
prevent the unauthorized use or disclosure, of the Disclosing Party’s Confidential Information as it uses to protect
its own proprietary and confidential information of like nature, which shall not be less than a reasonable degree of
care; and (b) hold the Disclosing Party’s Confidential Information in strict confidence and not use, sell, copy,
transfer, reproduce, or divulge the Disclosing Party’s Confidential Information to any third party, except as set
forth herein or to those Receiving Party employees, contractors, and agents who: (i) have a need to know the
Confidential Information for the Receiving Party to exercise its rights or perform its obligations hereunder; and (ii)
are obligated to comply with use and non-disclosure provisions no less restrictive than those set forth in this
Agreement.
4.3. Compelled Disclosure. If the Receiving Party is compelled by law to disclose Confidential Information of the
Disclosing Party, it shall provide the Disclosing Party with prior notice of such compelled disclosure (to the extent
legally permitted) and reasonable assistance, at Disclosing Party’s cost, if the Disclosing Party wishes to contest the
disclosure.
4.4. Remedies. If the Receiving Party discloses or uses (or threatens to disclose or use) any Confidential Information of
the Disclosing Party in breach of confidentiality protections hereunder, the Disclosing Party shall have the right, in
addition to any other remedies available to it, to seek injunctive relief to enjoin such acts, it being specifically
acknowledged by the parties that any other available remedies are inadequate.
5. Ownership.
5.1. Intelligems Technology. Subject to the limited rights expressly granted hereunder, Intelligems reserves all right,
title and interest in and to the Intelligems Technology, including all Intellectual Property Rights therein. Other than
as expressly set forth in this Agreement, no license or other rights in the Intelligems Technology are granted to the
Customer. Customer hereby grants Intelligems a fully-paid, royalty-free, worldwide, transferable, sublicensable,
irrevocable, perpetual license to exploit, in any manner and for any purpose (including to improve the Intelligems
Technology and create other products and services), any suggestions, enhancement requests, recommendations or
other feedback provided by Customer, including Authorized Users, relating to the Intelligems Technology.
Intelligems shall not identify Customer as the source of any such feedback.
5.2. Customer Data. Customer retains all right, title and interest in and to the Customer Data. Intelligems will only use
Customer Data to provide and improve the Intelligems Service and in de-identified aggregate form for marketing.
Customer grants to Intelligems all licenses in and to such Customer Data as necessary for Intelligems to provide the
Intelligems Service to Customer. Intelligems will not otherwise knowingly use or access any Customer Data unless
authorized to do so by Customer. Customer will not provide, post or transmit any Customer Data that: (a) infringes,
misappropriates or violates any Intellectual Property Rights, publicity/privacy rights, law or regulation; (b) contains
Malicious Code; or (c) is deceptive, defamatory, obscene, pornographic or unlawful.
6. Term & Termination.
6.1. Term. This Agreement commences on the Effective Date and continues for as long as Customer is legally
permitted by Intelligems to use the Intelligems Service, as evidenced by the subscription term set forth in any
related Order Form (and any subsequent Order Forms) or as otherwise agreed to by Intelligems in writing (the
“Term”).
6.2. Termination for Cause. Either Party may terminate this Agreement for cause: (a) upon thirty (30) days written
notice of a material breach of this Agreement by the other Party if such breach remains uncured (if curable) at the
expiration of such period; or (b) if the other Party becomes the subject of a petition in bankruptcy or any other
proceeding relating to insolvency, receivership, liquidation or assignment for the benefit of creditors. Intelligems
may also terminate this Agreement for cause if any act or omission by Customer or any Authorized User results in
a suspension described in Section 2.7 (Suspension of Service).
6.3. Termination for Change in Law. In the event that any law or regulation enacted, promulgated or amended after
the date of the Agreement or any interpretation of law or regulation by a court or regulatory authority of competent
jurisdiction after the date of the Agreement (collectively “Change in Law”) renders any provision of the
Agreement illegal or unenforceable or materially affects the ability of Intelligems to perform its obligations under
the Agreement, then Intelligems may request renegotiation of the applicable terms of the Agreement by written
notice to Customer. Both Parties agree to negotiate in good faith an amendment that preserves the original
reasonable expectation of the Parties to the extent possible in a manner consistent with the Change in Law. If no5
such amendment can be agreed upon in the reasonable opinion of either Party within sixty (60) days of receipt of
such notice, then Intelligems may terminate the Agreement upon an additional thirty (30) days written notice.
6.4. Effects of Termination. Upon expiration or termination of this Agreement: (a) all rights to use the Intelligems
Service (including access to the Intelligems System) granted in this Agreement will immediately cease to exist;
(b) Customer must promptly discontinue all use of the Intelligems Service and related Confidential Information,
erase all copies of the Intelligems Service and related Confidential Information from Customer’s computers
whether or not modified or merged into other materials, and return to Intelligems, or at Intelligems’s request,
destroy, all copies of the Intelligems Service and related Confidential Information in Customer’s possession or
control and certify in writing to Intelligems that Customer has fully complied with these requirements; and (c)
Intelligems must promptly discontinue all use of Customer’s Confidential Information, erase all copies of the
Customer’s Confidential Information from Intelligems’s computers whether or not modified or merged into other
materials, and return to Customer, or at Customer’s request, destroy, all copies of Customer’s Confidential
Information in Intelligems’s possession or control and certify in writing to Customer that Intelligems has fully
complied with these requirements.
6.5. Outstanding Fees. Termination shall not relieve Customer of the obligation to pay any fees accrued or payable to
Intelligems prior to the effective date of termination. If this Agreement is terminated by Intelligems for cause,
Customer shall remain responsible for any payments set forth on any outstanding Order Forms, regardless of
whether such amounts have been invoiced or are payable at the time of such termination. If this Agreement is
terminated by Customer for cause, Intelligems shall refund Customer any unused, prepaid fees covering the
remainder of the subscription term after the date of termination.
6.6. Surviving Provisions. The following provisions shall survive any termination or expiration of this Agreement:
Sections 1 (Definitions), 2.6 (Use Guidelines; Restrictions), 3 (Fees & Payment), 4 (Confidentiality), 5
(Ownership), 6 (Term & Termination), 7.2 (Disclaimer), 8 (Indemnification), 9 (Limitation of Liability), and 10
(General Provisions).
7. Warranty; Disclaimer.
7.1. Limited Warranty. During the Term, Intelligems warrants that the Intelligems Service, when used as permitted by
Intelligems and in accordance with the Documentation, will operate as described in the Documentation in all
material respects. If Customer notifies Intelligems of any breach of the foregoing warranty, Intelligems shall, as
Customer’s sole and exclusive remedy, provide the support services set forth in Section 2.4 (Support).
7.2. Disclaimer. THE EXPRESS WARRANTIES IN THIS SECTION 7 ARE IN LIEU OF ALL OTHER
WARRANTIES, EXPRESS, IMPLIED, OR STATUTORY, REGARDING THE INTELLIGEMS SERVICE OR
THE SUBJECT MATTER HEREUNDER AND INTELLIGEMS EXPRESSLY DISCLAIMS ALL OTHER
WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT OF
THIRD-PARTY RIGHTS. INTELLIGEMS DOES NOT WARRANT (A) THAT THE INTELLIGEMS
SERVICE WILL MEET CUSTOMER’S REQUIREMENTS, (B) THAT THE OPERATION AND RESULTS OF
THE INTELLIGEMS SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE, OR (C) THAT DEFECTS IN
THE INTELLIGEMS SERVICE WILL BE CORRECTED. THE INTELLIGEMS SERVICES ARE PROVIDED
TO CUSTOMER STRICTLY ON AN “AS IS” BASIS AND THE ENTIRE RISK AS TO THE RESULTS AND
PERFORMANCE OF THE INTELLIGEMS IS ASSUMED BY CUSTOMER. NO ORAL OR WRITTEN
INFORMATION OR ADVICE GIVEN BY INTELLIGEMS OR ITS AUTHORIZED REPRESENTATIVES
SHALL CREATE A WARRANTY OR IN ANY WAY INCREASE THE SCOPE OF THIS WARRANTY.
8. Indemnification.
8.1. By Intelligems. Subject to the terms of the Agreement, Intelligems will defend at its own expense any action
against Customer brought by a third party alleging that the Intelligems Service or Intelligems System, in each case,
as delivered, infringe any U.S. patents or any copyrights or misappropriate any trade secrets, in each case, of a third
party, and Intelligems will pay those costs and damages finally awarded against Customer in any such action that
are specifically attributable to such claim or those costs and damages agreed to in a monetary settlement of such
action. If the Intelligems Service or Intelligems System become, or in Intelligems’s opinion are likely to become,
the subject of an infringement claim, Intelligems may, at its option and expense, either: (i) procure for Customer
the right to continue using the Intelligems Service or Intelligems System; (ii) replace or modify the Intelligems
Service or Intelligems System so that they become non-infringing; or (iii) terminate this Agreement and refund6
Customer any unused, prepaid fees for the infringing Intelligems Service or Intelligems System covering the
remainder of the subscription term after the date of termination. Notwithstanding the foregoing, Intelligems will
have no obligation under this Section 8.1 or otherwise with respect to any infringement claim based upon: (A) any
use of the Intelligems Service or Intelligems System not in accordance with this Agreement; (B) any use of the
Intelligems Service or Intelligems System in combination with products, equipment, software, or data not supplied
or approved in writing by Intelligems if such infringement would have been avoided but for the combination with
other products, equipment, software or data; (C) any use of a prior release of the Intelligems Service or Intelligems
System after a more current release has been made available to Customer; or (D) any modification of the
Intelligems Service or Intelligems System by any person other than Intelligems or its authorized agents or
subcontractors or as approved in writing by Intelligems. THIS SECTION 8.1 STATES INTELLIGEMS’S ENTIRE
LIABILITY AND THE CUSTOMER’S EXCLUSIVE REMEDY FOR ANY CLAIMS OF INFRINGEMENT.
8.2. By Customer. If any action is instituted by a third party against Intelligems relating to Customer’s breach of
Section 5.2, Customer will defend such action at its own expense on behalf of Intelligems and will pay those costs
and damages finally awarded against Intelligems in any such action that are specifically attributable to such claim
or those costs and damages agreed to in a monetary settlement of such action.
8.3. Procedure. The obligations in this Section 8 are conditioned on the Party that is seeking to be indemnified under
the provision of this Section 8 (the “Indemnified Party”) (a) promptly notifying the other Party (the
“Indemnifying Party”) in writing of any third-party claim, suit, or action for which it is seeking an indemnity
hereunder (a “Claim”), and (b) giving the Indemnifying Party the sole control over the defense of such Claim and
any related settlement negotiations; and (c) cooperating and, at the Indemnifying Party’s request and expense,
assisting in such defense.
9. Limitation of Liability.
9.1. Limitation of Liability. INTELLIGEMS’S CUMULATIVE LIABILITY ARISING OUT OF OR RELATED TO
THIS AGREEMENT (WHETHER IN CONTRACT OR TORT OR UNDER ANY OTHER THEORY OF
LIABILITY) SHALL EXCEED THE LESSER OF $50,000 OR THE TOTAL AMOUNT PAID BY CUSTOMER
HEREUNDER IN THE 12 MONTHS PRECEDING THE INCIDENT.
9.2. Exclusion of Consequential and Related Damages. IN NO EVENT SHALL INTELLIGEMS HAVE ANY
LIABILITY TO THE OTHER PARTY (A) FOR ERROR OR INTERRUPTION OF USE, LOSS OR
INACCURACY OR CORRUPTION OF DATA, (B) FOR COST OF PROCUREMENT OF SUBSTITUTE
GOODS, SERVICES, RIGHTS, OR TECHNOLOGY, OR (C) FOR ANY INDIRECT, SPECIAL, INCIDENTAL,
PUNITIVE, OR CONSEQUENTIAL DAMAGES INCLUDING, BUT NOT LIMITED TO LOSS OF
REVENUES AND LOSS OF PROFITS, HOWEVER CAUSED AND, WHETHER IN CONTRACT, TORT OR
UNDER ANY OTHER THEORY OF LIABILITY, WHETHER OR NOT THE PARTY HAS BEEN ADVISED
OF THE POSSIBILITY OF SUCH DAMAGES.
9.3. EACH PROVISION OF THESE TERMS THAT PROVIDES FOR A LIMITATION OF LIABILITY,
DISCLAIMER OF WARRANTIES, OR EXCLUSION OF DAMAGES IS INTENDED TO AND DOES
ALLOCATE THE RISKS BETWEEN THE PARTIES UNDER THIS AGREEMENT. THIS ALLOCATION IS
AN ESSENTIAL ELEMENT OF THE BASIS OF THE BARGAIN BETWEEN THE PARTIES. EACH OF
THESE PROVISIONS IS SEVERABLE AND INDEPENDENT OF ALL OTHER PROVISIONS OF THESE
TERMS. THE LIMITATIONS IN THIS SECTION 9 (LIMITATION OF LIABILITY) WILL APPLY EVEN IF
ANY LIMITED REMEDY FAILS OF ITS ESSENTIAL PURPOSE.
10. General Provisions.
10.1. Relationship of the Parties. The Parties are independent contractors. This Agreement does not create a
partnership, franchise, joint venture, agency, fiduciary or employment relationship between the Parties.
10.2. No Third-Party Beneficiaries. Nothing in this Agreement shall convey any rights upon any person or entity which
is not a Party or a successor or permitted assignee of a Party to this Agreement, including any Authorized User or
third-party service provider.
10.3. Use of Subcontractors. Customer agrees that Intelligems may subcontract certain aspects of the Intelligems
Service to qualified third parties, provided that any such subcontracting arrangement will not relieve Intelligems of7
any of its obligations hereunder.
10.4. Use of Name and Logo. Except as otherwise provided on an Order Form, Intelligems may use Customer’s name
and logo on Intelligems’ website and identify Customer as a customer of Intelligems.
10.5. Notices. Any notice under this Agreement must be given in writing to the other Party at the address set forth above.
Notices will be deemed to have been given upon receipt (or when delivery is refused) and may be (a) delivered
personally, or (b) sent by recognized courier service.
10.6. Waiver and Cumulative Remedies. No failure or delay by either party in exercising any right under this
Agreement shall constitute a waiver of that right. Other than as expressly stated herein, the remedies provided
herein are in addition to, and not exclusive of, any other remedies of a party at law or in equity.
10.7. Severability. If any provision of this Agreement is held by a court of competent jurisdiction to be illegal, invalid,
unenforceable, or otherwise contrary to law, the provision shall be modified by the court and interpreted so as best
to accomplish the objectives of the original provision to the fullest extent permitted by law, and the remaining
provisions of this Agreement shall remain in force and effect.
10.8. Assignment. Customer may not assign or transfer, by operation of law or otherwise, any of its rights under this
Agreement (including its licenses with respect to the Intelligems Service) to any third party without Intelligems’s
prior written consent, which consent may not be unreasonably withheld. Any attempted assignment or transfer in
violation of the foregoing will be null and void. All provisions of this Agreement shall be binding upon, inure to
the benefit of and be enforceable by and against the respective successors and permitted assigns of Intelligems and
Customer.
10.9. Governing Law; Arbitration. The laws of the State of New York, United States of America (without reference or
giving effect to any conflict of laws principles that would require the application of the laws of any other
jurisdiction) govern this Agreement and all matters arising out of or relating to this Agreement, including, without
limitation, validity, interpretation, construction, performance, and enforcement. EXCLUDING ACTIONS
SEEKING SOLELY EQUITABLE RELIEF, ANY DISPUTE, CLAIM OR CONTROVERSY ARISING OUT OF
OR RELATING TO THIS AGREEMENT, OR THE BREACH THEREOF, SHALL BE SETTLED BY
ARBITRATION ADMINISTERED BY THE AMERICAN ARBITRATION ASSOCIATION IN ACCORDANCE
WITH ITS COMMERCIAL ARBITRATION RULES AND JUDGMENT ON THE AWARD RENDERED BY
THE ARBITRATOR MAY BE ENTERED IN ANY COURT HAVING JURISDICTION THEREOF. CLAIMS
SHALL BE HEARD BY A SINGLE ARBITRATOR. THE PLACE OF ARBITRATION SHALL BE THE
STATE OF NEW YORK, UNITED STATES OF AMERICA.
10.10. Modifications. Intelligems reserves the right to alter the terms of this Agreement at any time. Customer agrees to
review the latest version of the Agreement on Intelligems’s website periodically to remain aware of any
modifications to the Agreement about which Customer is not alerted by Intelligems. The Agreement available on
the website will be dated so as to make clear what version is currently in force. Any use of the Intelligems
Technology after alteration of the Agreement will constitute acceptance by Customer of such changes. Customer’s
sole remedy should Customer not agree with the altered Agreement shall be to cease Customer’s use of the
Intelligems Technology and to comply with Customer’s termination obligations outlined in Section 6 of this
Agreement. If any provision of the Agreement is adjudged by any court of competent jurisdiction to be
unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that the
Agreement will otherwise remain in full force and effect.
10.11. Entire Agreement. This Agreement, including all exhibits and addenda hereto and all Order Forms, constitutes the
final agreement between the Parties, and is the complete and exclusive expression of the Parties’ agreement on the
matters contained in this Agreement. All prior and contemporaneous agreements (including any click-through
agreement associated with the Intelligems Service, other than as set forth below), proposals or representations,
written or oral, concerning the subject matter contained in this Agreement, are expressly merged into and
superseded by this Agreement (for purposes of clarity, in the event that Customer has executed a separate
agreement with Intelligems for any other Intelligems product or service not contemplated herein, such agreement is
not merged into or superseded by this Agreement). In entering this Agreement, neither Party has relied upon any
statement, representation, warranty or agreement of the other Party except for those expressly contained in this
Agreement. To the extent of any conflict or inconsistency between the provisions in the body of this Agreement
and any exhibit or addendum hereto, the terms of such exhibit or addendum shall prevail. To the extent of any
conflict or inconsistency between the provisions in the body of this Agreement and an Order Form, the terms and8
conditions set forth in the Order Form shall govern but only with respect to the products purchased pursuant to such
Order Form. Notwithstanding any language to the contrary therein, no terms or conditions stated in a Customer
purchase order or in any other Customer order documentation (excluding Order Forms) shall be incorporated into
or form any part of this Agreement, and all such terms or conditions shall be null and void
SaaS Agreement
THIS SAAS AGREEMENT (THIS “AGREEMENT”) GOVERNS YOUR USE OF THE INTELLIGEMS, INC.
(“INTELLIGEMS”) PRODUCTS AND SERVICES. BY ACCEPTING THIS AGREEMENT, EITHER BY INDICATING
YOUR ACCEPTANCE OR BY EXECUTING AN ORDER FORM THAT REFERENCES THIS AGREEMENT, YOU
AGREE TO THE TERMS OF THIS AGREEMENT AND WILL BE REFERRED TO AS “YOU” OR “CUSTOMER” IN
THIS AGREEMENT. INTELLIGEMS AND CUSTOMER ARE HEREINAFTER REFERRED TO INDIVIDUALLY AS A
“PARTY” AND COLLECTIVELY AS THE “PARTIES”.
IF YOU ARE ENTERING INTO THIS AGREEMENT ON BEHALF OF A COMPANY OR OTHER LEGAL ENTITY, YOU
REPRESENT THAT YOU HAVE THE AUTHORITY TO BIND SUCH ENTITY AND ITS AFFILIATES TO THESE
TERMS AND CONDITIONS, IN WHICH CASE THE TERMS “YOU” AND “CUSTOMER” SHALL REFER TO SUCH
ENTITY AND ITS AFFILIATES. IF YOU DO NOT HAVE SUCH AUTHORITY, OR IF YOU DO NOT AGREE WITH
THESE TERMS AND CONDITIONS, YOU MUST NOT ACCEPT THIS AGREEMENT AND MAY NOT USE THE POLY
PRODUCTS.
This Agreement was last updated on January 1, 2025. It is effective between You and Intelligems as of the date You accepted
this Agreement (the “Effective Date”). All section headings used herein are for convenience only and shall not be used to
interpret any section of this Agreement.
For good and valuable consideration, the receipt and sufficiency of which is hereby acknowledged, the Parties agree as follows:
1. Definitions. As used in this Agreement:
1.1. “Authorized Users” means Customer’s employees, representatives, consultants, contractors who are authorized to
access the Intelligems Service on behalf of Customer.
1.2. “Confidential Information” is as defined in Section 4 (Confidentiality).
1.3. “Customer Data” means any documents, data, or information contained in any document, template or other
similar file submitted by Customer through the Intelligems Service or provided by Customer to Intelligems as part
of the Intelligems Service.
1.4. “Documentation” means Intelligems’s then current on-line user’s manual located at docs.intelligems.io.
1.5. “Fees” are as defined in Section 3 (Fees & Payment).
1.6. “Intellectual Property Rights” means all existing and future worldwide copyrights (including, without limitation,
rights in audiovisual works and moral rights), trademarks, service marks, trade names, patents, patent applications
(including, without limitation, all reissues, divisions, renewals, extensions, continuations and continuations-in-
part), inventions (whether patentable or not), trade secrets, know-how, Confidential Information and any other
proprietary information whether arising under the laws of the United States, or any other country, state or
jurisdiction.
1.7. “Intelligems Service” means the on-line service provided by Intelligems that is described on an Order Form or
otherwise made available to Customer, including associated offline components.
1.8. “Intelligems System” means the technology, including hardware and software, used by Intelligems to deliver the
Intelligems Service to Customer.
1.9. “Intelligems Technology” means the (a) Intelligems Service, (b) the Intelligems System, (c) all software and all
Intelligems proprietary information and technology used by Intelligems or provided to Customer in connection
with the Intelligems Service, and (d) any enhancements, modifications, or derivative works of (a)-(c) above.
1.10. “License Term” means the earlier of the duration of the license for the Intelligems Service as stated in the Order
Form, or any shorter term arising from a termination or expiration of this Agreement.2
1.11. “Malicious Code” means viruses, worms, time bombs, Trojan horses and other harmful or malicious code, files,
scripts, agents or programs.
1.12. “Order Form” means any ordering document for Customer’s purchases from Intelligems that is executed
hereunder by both Parties from time to time. Each Order Form that has been signed by authorized representatives
of each Party incorporates this Agreement by reference. An Order Form may or may not be required for download,
access and/or use of the Intelligems Service.
1.13. “Term” is as defined in Section 6 (Term & Termination).
2. Provision and Use of the Intelligems Service.
2.1. Order Forms. Customer may place an order under this Agreement by signing an Order Form.
2.2. Subscription to the Intelligems Service. Subject to the terms and conditions of this Agreement, including without
limitation the payment of all applicable Fees, Intelligems hereby grants to Customer a limited, non-sublicensable,
non-transferable (except as provided in Section 10.8 (Assignment)), non-exclusive subscription license to
download, install, access and use the Intelligems Service solely for Customer’s internal business purposes during
the License Term, all in accordance with this Agreement, any related Order Form (including any additional
requirements and/or restrictions as set forth in such Order Form) and the applicable Documentation. Customer
agrees that its purchase of the Intelligems Service is neither contingent upon the delivery of any future functionality
or features nor dependent upon any oral or written public comments made by Intelligems with respect to future
functionality or features. Intelligems may modify the Intelligems Service in order to comply with applicable law,
rule, or regulation.
2.3. Authorized Users & Access. Customer is responsible and liable for all activities that occur in any Authorized
Users’ accounts and for compliance with this Agreement by any such Authorized Users. If Customer becomes
aware of any violation of Customer’s obligations under this Agreement by any Authorized User, Customer will
immediately notify Intelligems and work with Intelligems to immediately terminate access of such Authorized User
to the Intelligems Service.
2.4. Support. Subject to the terms of this Agreement, Intelligems shall use commercially reasonable efforts to (a)
maintain the security of the Intelligems Service; and (b) provide email support services via support@intelligems.io.
2.5. Use Guidelines; Restrictions. Customer shall (a) use the Intelligems Service solely for its internal business in
accordance with this Agreement and any related Order Form (including any additional requirements and/or
restrictions as set forth in such Order Form), (b) use commercially reasonable efforts to prevent unauthorized
access to, or use of, the Intelligems Service, and notify Intelligems promptly of any such unauthorized access or
use; and (c) comply with all applicable local, state, federal and foreign laws in using the Intelligems Service.
Customer will not, and will not allow any Authorized User or any other party to: (i) license, sublicense, sell, resell,
rent, lease, transfer, assign, distribute, time share, operate as a service bureau or managed service, or otherwise
commercially exploit or make the Intelligems Service available to any third party, other than to Authorized Users
or as otherwise contemplated by this Agreement; (ii) modify, copy, adapt, alter, translate or create derivative works
of the Intelligems Service, or any component thereof; (iii) frame or mirror any content forming part of the
Intelligems Service, other than on Customer’s own intranets or otherwise for its own internal business purposes;
(iv) reverse engineer, decompile or disassemble the Intelligems Service, or any component thereof, or otherwise
attempt to derive the source code for the Intelligems Service except and only to the extent that such activity is
expressly permitted by applicable law notwithstanding this limitation; (v) knowingly take any action that would
cause the Intelligems Service to be placed in the public domain; (vi) remove, alter, or obscure any proprietary
notices of Intelligems, its licensors or supplier included in the Intelligems Service; (vii) use the Intelligems Service
to harvest, collect, gather or assemble information or data regarding other Intelligems customers without their
consent; (viii) access or copy any data or information of other Intelligems customers without their consent; (ix)
send spam or otherwise duplicative or unsolicited messages in violation of applicable laws through the Intelligems
Service; (x) harass or interfere with another Intelligems customer’s use and enjoyment of the Intelligems Service;
(xi) send or store infringing, obscene, threatening, libelous, or otherwise unlawful or tortious material, including
material that is harmful to children or violates third-party privacy rights; (xii) send or store Malicious Code; (xiii)
interfere with or disrupt the operation, integrity or performance of the Intelligems Service, the data contained
therein, or the hardware and network used to operate the Intelligems Service; (xiv) access the Intelligems Service in
order to (A) build a competitive product or service, or (B) copy any ideas, features, functions or graphics of the the
Intelligems Service or the Intelligems System; (xv) attempt to gain unauthorized access to the Intelligems Service,3
the Intelligems System, or any related systems or networks; or (xvi) otherwise use the Intelligems Service in any
manner that exceeds the scope of use permitted under Section 2.2.
2.6. Suspension of Service. Intelligems reserves the right to suspend Customer’s or any Authorized User’s access to or
use of the Intelligems Service if: (a) Customer is delinquent on any payment obligations for more than thirty (30)
days; (b) Intelligems reasonably believes that suspension of the Intelligems Service is necessary to comply with the
law or requests of governmental entities; (c) Intelligems determines that Customer’s use of the Intelligems Service
in violation of this Agreement poses any security or vulnerability risk to Intelligems, the Intelligems Service or the
Intelligems System; or (d) Customer’s use of the Intelligems Service in violation of this Agreement may subject
Intelligems or any third party to any liability to a third party. If Intelligems suspends Customer’s right to access or
use any portion or all of the Intelligems Service, Customer remains responsible for all fees and charges Customer
has incurred through the date of suspension, and during such suspension if suspended pursuant to clause (a), (c) or
(d) above. Intelligems’s right to suspend Customer’s or any Authorized User’s access to or use of the Intelligems
Service is in addition to Intelligems’s right to terminate this Agreement under Section 6 (Term & Termination).
3. Fees & Payment.
3.1. Fees. Customer shall pay all fees specified in any Order Forms hereunder or as otherwise specified during the
registration process (the “Fees”). Except as otherwise provided, all fees are quoted and payable in United States
dollars. Except as otherwise specified herein or in an Order Form, fees are based on the Intelligems Service
purchased and not actual usage, payment obligations are non-cancelable, and fees paid are non-refundable. In the
event that Customer is purchasing a subscription based on usage and Customer’s actual usage exceeds the amount
purchased by Customer, the overage charges outlined in the Order Form will apply and Intelligems will invoice
Customer for such overage charges as incurred or as otherwise stated in an Order Form.
3.2. Invoicing & Payment. Unless otherwise stated in an Order Form, all Fees will be invoiced in advance charges are
due net thirty (30) days after receipt of the invoice. Customer is responsible for maintaining complete and accurate
billing and contact information.
3.3. Late Payment. If Customer fails to make any payment when due, in addition to all other remedies that may be
available: (a) Intelligems may charge interest on the past due amount at the rate of 1.5% per month calculated daily
and compounded monthly or, if lower, the highest rate permitted under applicable law; and (b) Customer shall
reimburse Intelligems for all costs incurred by Intelligems in collecting any late payments or interest, including
attorneys’ fees, court costs, and collection agency fees.
3.4. Taxes. All Fees owed by Customer in connection with this Agreement are exclusive of any applicable direct or
indirect local, state, federal or foreign taxes, levies, duties or similar governmental assessments of any nature,
including value-added, use or withholding taxes (collectively, “Taxes”). Customer is responsible for paying all
Taxes associated with its purchases hereunder, above and beyond the Fees, excluding taxes based on Intelligems’s
net income or property, unless Customer provides Intelligems with a valid tax exemption certificate authorized by
the appropriate taxing authority. Unless otherwise stated, all prices set forth on an Order Form are exclusive of
Taxes.
4. Confidential Information.
4.1. Definition of Confidential Information. As used herein, “Confidential Information” means any non-public or
proprietary information about a disclosing Party’s (the “Disclosing Party”) business, including, without limitation,
technical, marketing, financial, employee, planning, and other confidential or proprietary information, that is
disclosed to the other Party (the “Receiving Party”) in connection with their business relationship, and (a) is
identified in writing as confidential at the time of disclosure; or (b) is by its nature confidential or the receiving
Party knows, or should reasonably know, is confidential. The Intelligems Service, the Intelligems System, the
Documentation and the terms of this Agreement shall be deemed to be Confidential Information of Intelligems, and
all Customer Data shall be deemed Confidential Information of Customer. “Confidential Information” does not
include information that: (i) has become public knowledge through no fault of the Receiving Party; (ii) was known
to the Receiving Party, free of any confidentiality obligations, prior to disclosure by the Disclosing Party; (iii)
becomes known to the Receiving Party, free of any confidentiality obligations, from a source other than the
Disclosing Party; (iv) is independently developed by the Receiving Party without the use of or reference to
Confidential Information.
4.2. Confidentiality. Each Receiving Party agrees to: (a) use the same degree of care to protect the confidentiality, and4
prevent the unauthorized use or disclosure, of the Disclosing Party’s Confidential Information as it uses to protect
its own proprietary and confidential information of like nature, which shall not be less than a reasonable degree of
care; and (b) hold the Disclosing Party’s Confidential Information in strict confidence and not use, sell, copy,
transfer, reproduce, or divulge the Disclosing Party’s Confidential Information to any third party, except as set
forth herein or to those Receiving Party employees, contractors, and agents who: (i) have a need to know the
Confidential Information for the Receiving Party to exercise its rights or perform its obligations hereunder; and (ii)
are obligated to comply with use and non-disclosure provisions no less restrictive than those set forth in this
Agreement.
4.3. Compelled Disclosure. If the Receiving Party is compelled by law to disclose Confidential Information of the
Disclosing Party, it shall provide the Disclosing Party with prior notice of such compelled disclosure (to the extent
legally permitted) and reasonable assistance, at Disclosing Party’s cost, if the Disclosing Party wishes to contest the
disclosure.
4.4. Remedies. If the Receiving Party discloses or uses (or threatens to disclose or use) any Confidential Information of
the Disclosing Party in breach of confidentiality protections hereunder, the Disclosing Party shall have the right, in
addition to any other remedies available to it, to seek injunctive relief to enjoin such acts, it being specifically
acknowledged by the parties that any other available remedies are inadequate.
5. Ownership.
5.1. Intelligems Technology. Subject to the limited rights expressly granted hereunder, Intelligems reserves all right,
title and interest in and to the Intelligems Technology, including all Intellectual Property Rights therein. Other than
as expressly set forth in this Agreement, no license or other rights in the Intelligems Technology are granted to the
Customer. Customer hereby grants Intelligems a fully-paid, royalty-free, worldwide, transferable, sublicensable,
irrevocable, perpetual license to exploit, in any manner and for any purpose (including to improve the Intelligems
Technology and create other products and services), any suggestions, enhancement requests, recommendations or
other feedback provided by Customer, including Authorized Users, relating to the Intelligems Technology.
Intelligems shall not identify Customer as the source of any such feedback.
5.2. Customer Data. Customer retains all right, title and interest in and to the Customer Data. Intelligems will only use
Customer Data to provide and improve the Intelligems Service and in de-identified aggregate form for marketing.
Customer grants to Intelligems all licenses in and to such Customer Data as necessary for Intelligems to provide the
Intelligems Service to Customer. Intelligems will not otherwise knowingly use or access any Customer Data unless
authorized to do so by Customer. Customer will not provide, post or transmit any Customer Data that: (a) infringes,
misappropriates or violates any Intellectual Property Rights, publicity/privacy rights, law or regulation; (b) contains
Malicious Code; or (c) is deceptive, defamatory, obscene, pornographic or unlawful.
6. Term & Termination.
6.1. Term. This Agreement commences on the Effective Date and continues for as long as Customer is legally
permitted by Intelligems to use the Intelligems Service, as evidenced by the subscription term set forth in any
related Order Form (and any subsequent Order Forms) or as otherwise agreed to by Intelligems in writing (the
“Term”).
6.2. Termination for Cause. Either Party may terminate this Agreement for cause: (a) upon thirty (30) days written
notice of a material breach of this Agreement by the other Party if such breach remains uncured (if curable) at the
expiration of such period; or (b) if the other Party becomes the subject of a petition in bankruptcy or any other
proceeding relating to insolvency, receivership, liquidation or assignment for the benefit of creditors. Intelligems
may also terminate this Agreement for cause if any act or omission by Customer or any Authorized User results in
a suspension described in Section 2.7 (Suspension of Service).
6.3. Termination for Change in Law. In the event that any law or regulation enacted, promulgated or amended after
the date of the Agreement or any interpretation of law or regulation by a court or regulatory authority of competent
jurisdiction after the date of the Agreement (collectively “Change in Law”) renders any provision of the
Agreement illegal or unenforceable or materially affects the ability of Intelligems to perform its obligations under
the Agreement, then Intelligems may request renegotiation of the applicable terms of the Agreement by written
notice to Customer. Both Parties agree to negotiate in good faith an amendment that preserves the original
reasonable expectation of the Parties to the extent possible in a manner consistent with the Change in Law. If no5
such amendment can be agreed upon in the reasonable opinion of either Party within sixty (60) days of receipt of
such notice, then Intelligems may terminate the Agreement upon an additional thirty (30) days written notice.
6.4. Effects of Termination. Upon expiration or termination of this Agreement: (a) all rights to use the Intelligems
Service (including access to the Intelligems System) granted in this Agreement will immediately cease to exist;
(b) Customer must promptly discontinue all use of the Intelligems Service and related Confidential Information,
erase all copies of the Intelligems Service and related Confidential Information from Customer’s computers
whether or not modified or merged into other materials, and return to Intelligems, or at Intelligems’s request,
destroy, all copies of the Intelligems Service and related Confidential Information in Customer’s possession or
control and certify in writing to Intelligems that Customer has fully complied with these requirements; and (c)
Intelligems must promptly discontinue all use of Customer’s Confidential Information, erase all copies of the
Customer’s Confidential Information from Intelligems’s computers whether or not modified or merged into other
materials, and return to Customer, or at Customer’s request, destroy, all copies of Customer’s Confidential
Information in Intelligems’s possession or control and certify in writing to Customer that Intelligems has fully
complied with these requirements.
6.5. Outstanding Fees. Termination shall not relieve Customer of the obligation to pay any fees accrued or payable to
Intelligems prior to the effective date of termination. If this Agreement is terminated by Intelligems for cause,
Customer shall remain responsible for any payments set forth on any outstanding Order Forms, regardless of
whether such amounts have been invoiced or are payable at the time of such termination. If this Agreement is
terminated by Customer for cause, Intelligems shall refund Customer any unused, prepaid fees covering the
remainder of the subscription term after the date of termination.
6.6. Surviving Provisions. The following provisions shall survive any termination or expiration of this Agreement:
Sections 1 (Definitions), 2.6 (Use Guidelines; Restrictions), 3 (Fees & Payment), 4 (Confidentiality), 5
(Ownership), 6 (Term & Termination), 7.2 (Disclaimer), 8 (Indemnification), 9 (Limitation of Liability), and 10
(General Provisions).
7. Warranty; Disclaimer.
7.1. Limited Warranty. During the Term, Intelligems warrants that the Intelligems Service, when used as permitted by
Intelligems and in accordance with the Documentation, will operate as described in the Documentation in all
material respects. If Customer notifies Intelligems of any breach of the foregoing warranty, Intelligems shall, as
Customer’s sole and exclusive remedy, provide the support services set forth in Section 2.4 (Support).
7.2. Disclaimer. THE EXPRESS WARRANTIES IN THIS SECTION 7 ARE IN LIEU OF ALL OTHER
WARRANTIES, EXPRESS, IMPLIED, OR STATUTORY, REGARDING THE INTELLIGEMS SERVICE OR
THE SUBJECT MATTER HEREUNDER AND INTELLIGEMS EXPRESSLY DISCLAIMS ALL OTHER
WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT OF
THIRD-PARTY RIGHTS. INTELLIGEMS DOES NOT WARRANT (A) THAT THE INTELLIGEMS
SERVICE WILL MEET CUSTOMER’S REQUIREMENTS, (B) THAT THE OPERATION AND RESULTS OF
THE INTELLIGEMS SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE, OR (C) THAT DEFECTS IN
THE INTELLIGEMS SERVICE WILL BE CORRECTED. THE INTELLIGEMS SERVICES ARE PROVIDED
TO CUSTOMER STRICTLY ON AN “AS IS” BASIS AND THE ENTIRE RISK AS TO THE RESULTS AND
PERFORMANCE OF THE INTELLIGEMS IS ASSUMED BY CUSTOMER. NO ORAL OR WRITTEN
INFORMATION OR ADVICE GIVEN BY INTELLIGEMS OR ITS AUTHORIZED REPRESENTATIVES
SHALL CREATE A WARRANTY OR IN ANY WAY INCREASE THE SCOPE OF THIS WARRANTY.
8. Indemnification.
8.1. By Intelligems. Subject to the terms of the Agreement, Intelligems will defend at its own expense any action
against Customer brought by a third party alleging that the Intelligems Service or Intelligems System, in each case,
as delivered, infringe any U.S. patents or any copyrights or misappropriate any trade secrets, in each case, of a third
party, and Intelligems will pay those costs and damages finally awarded against Customer in any such action that
are specifically attributable to such claim or those costs and damages agreed to in a monetary settlement of such
action. If the Intelligems Service or Intelligems System become, or in Intelligems’s opinion are likely to become,
the subject of an infringement claim, Intelligems may, at its option and expense, either: (i) procure for Customer
the right to continue using the Intelligems Service or Intelligems System; (ii) replace or modify the Intelligems
Service or Intelligems System so that they become non-infringing; or (iii) terminate this Agreement and refund6
Customer any unused, prepaid fees for the infringing Intelligems Service or Intelligems System covering the
remainder of the subscription term after the date of termination. Notwithstanding the foregoing, Intelligems will
have no obligation under this Section 8.1 or otherwise with respect to any infringement claim based upon: (A) any
use of the Intelligems Service or Intelligems System not in accordance with this Agreement; (B) any use of the
Intelligems Service or Intelligems System in combination with products, equipment, software, or data not supplied
or approved in writing by Intelligems if such infringement would have been avoided but for the combination with
other products, equipment, software or data; (C) any use of a prior release of the Intelligems Service or Intelligems
System after a more current release has been made available to Customer; or (D) any modification of the
Intelligems Service or Intelligems System by any person other than Intelligems or its authorized agents or
subcontractors or as approved in writing by Intelligems. THIS SECTION 8.1 STATES INTELLIGEMS’S ENTIRE
LIABILITY AND THE CUSTOMER’S EXCLUSIVE REMEDY FOR ANY CLAIMS OF INFRINGEMENT.
8.2. By Customer. If any action is instituted by a third party against Intelligems relating to Customer’s breach of
Section 5.2, Customer will defend such action at its own expense on behalf of Intelligems and will pay those costs
and damages finally awarded against Intelligems in any such action that are specifically attributable to such claim
or those costs and damages agreed to in a monetary settlement of such action.
8.3. Procedure. The obligations in this Section 8 are conditioned on the Party that is seeking to be indemnified under
the provision of this Section 8 (the “Indemnified Party”) (a) promptly notifying the other Party (the
“Indemnifying Party”) in writing of any third-party claim, suit, or action for which it is seeking an indemnity
hereunder (a “Claim”), and (b) giving the Indemnifying Party the sole control over the defense of such Claim and
any related settlement negotiations; and (c) cooperating and, at the Indemnifying Party’s request and expense,
assisting in such defense.
9. Limitation of Liability.
9.1. Limitation of Liability. INTELLIGEMS’S CUMULATIVE LIABILITY ARISING OUT OF OR RELATED TO
THIS AGREEMENT (WHETHER IN CONTRACT OR TORT OR UNDER ANY OTHER THEORY OF
LIABILITY) SHALL EXCEED THE LESSER OF $50,000 OR THE TOTAL AMOUNT PAID BY CUSTOMER
HEREUNDER IN THE 12 MONTHS PRECEDING THE INCIDENT.
9.2. Exclusion of Consequential and Related Damages. IN NO EVENT SHALL INTELLIGEMS HAVE ANY
LIABILITY TO THE OTHER PARTY (A) FOR ERROR OR INTERRUPTION OF USE, LOSS OR
INACCURACY OR CORRUPTION OF DATA, (B) FOR COST OF PROCUREMENT OF SUBSTITUTE
GOODS, SERVICES, RIGHTS, OR TECHNOLOGY, OR (C) FOR ANY INDIRECT, SPECIAL, INCIDENTAL,
PUNITIVE, OR CONSEQUENTIAL DAMAGES INCLUDING, BUT NOT LIMITED TO LOSS OF
REVENUES AND LOSS OF PROFITS, HOWEVER CAUSED AND, WHETHER IN CONTRACT, TORT OR
UNDER ANY OTHER THEORY OF LIABILITY, WHETHER OR NOT THE PARTY HAS BEEN ADVISED
OF THE POSSIBILITY OF SUCH DAMAGES.
9.3. EACH PROVISION OF THESE TERMS THAT PROVIDES FOR A LIMITATION OF LIABILITY,
DISCLAIMER OF WARRANTIES, OR EXCLUSION OF DAMAGES IS INTENDED TO AND DOES
ALLOCATE THE RISKS BETWEEN THE PARTIES UNDER THIS AGREEMENT. THIS ALLOCATION IS
AN ESSENTIAL ELEMENT OF THE BASIS OF THE BARGAIN BETWEEN THE PARTIES. EACH OF
THESE PROVISIONS IS SEVERABLE AND INDEPENDENT OF ALL OTHER PROVISIONS OF THESE
TERMS. THE LIMITATIONS IN THIS SECTION 9 (LIMITATION OF LIABILITY) WILL APPLY EVEN IF
ANY LIMITED REMEDY FAILS OF ITS ESSENTIAL PURPOSE.
10. General Provisions.
10.1. Relationship of the Parties. The Parties are independent contractors. This Agreement does not create a
partnership, franchise, joint venture, agency, fiduciary or employment relationship between the Parties.
10.2. No Third-Party Beneficiaries. Nothing in this Agreement shall convey any rights upon any person or entity which
is not a Party or a successor or permitted assignee of a Party to this Agreement, including any Authorized User or
third-party service provider.
10.3. Use of Subcontractors. Customer agrees that Intelligems may subcontract certain aspects of the Intelligems
Service to qualified third parties, provided that any such subcontracting arrangement will not relieve Intelligems of7
any of its obligations hereunder.
10.4. Use of Name and Logo. Except as otherwise provided on an Order Form, Intelligems may use Customer’s name
and logo on Intelligems’ website and identify Customer as a customer of Intelligems.
10.5. Notices. Any notice under this Agreement must be given in writing to the other Party at the address set forth above.
Notices will be deemed to have been given upon receipt (or when delivery is refused) and may be (a) delivered
personally, or (b) sent by recognized courier service.
10.6. Waiver and Cumulative Remedies. No failure or delay by either party in exercising any right under this
Agreement shall constitute a waiver of that right. Other than as expressly stated herein, the remedies provided
herein are in addition to, and not exclusive of, any other remedies of a party at law or in equity.
10.7. Severability. If any provision of this Agreement is held by a court of competent jurisdiction to be illegal, invalid,
unenforceable, or otherwise contrary to law, the provision shall be modified by the court and interpreted so as best
to accomplish the objectives of the original provision to the fullest extent permitted by law, and the remaining
provisions of this Agreement shall remain in force and effect.
10.8. Assignment. Customer may not assign or transfer, by operation of law or otherwise, any of its rights under this
Agreement (including its licenses with respect to the Intelligems Service) to any third party without Intelligems’s
prior written consent, which consent may not be unreasonably withheld. Any attempted assignment or transfer in
violation of the foregoing will be null and void. All provisions of this Agreement shall be binding upon, inure to
the benefit of and be enforceable by and against the respective successors and permitted assigns of Intelligems and
Customer.
10.9. Governing Law; Arbitration. The laws of the State of New York, United States of America (without reference or
giving effect to any conflict of laws principles that would require the application of the laws of any other
jurisdiction) govern this Agreement and all matters arising out of or relating to this Agreement, including, without
limitation, validity, interpretation, construction, performance, and enforcement. EXCLUDING ACTIONS
SEEKING SOLELY EQUITABLE RELIEF, ANY DISPUTE, CLAIM OR CONTROVERSY ARISING OUT OF
OR RELATING TO THIS AGREEMENT, OR THE BREACH THEREOF, SHALL BE SETTLED BY
ARBITRATION ADMINISTERED BY THE AMERICAN ARBITRATION ASSOCIATION IN ACCORDANCE
WITH ITS COMMERCIAL ARBITRATION RULES AND JUDGMENT ON THE AWARD RENDERED BY
THE ARBITRATOR MAY BE ENTERED IN ANY COURT HAVING JURISDICTION THEREOF. CLAIMS
SHALL BE HEARD BY A SINGLE ARBITRATOR. THE PLACE OF ARBITRATION SHALL BE THE
STATE OF NEW YORK, UNITED STATES OF AMERICA.
10.10. Modifications. Intelligems reserves the right to alter the terms of this Agreement at any time. Customer agrees to
review the latest version of the Agreement on Intelligems’s website periodically to remain aware of any
modifications to the Agreement about which Customer is not alerted by Intelligems. The Agreement available on
the website will be dated so as to make clear what version is currently in force. Any use of the Intelligems
Technology after alteration of the Agreement will constitute acceptance by Customer of such changes. Customer’s
sole remedy should Customer not agree with the altered Agreement shall be to cease Customer’s use of the
Intelligems Technology and to comply with Customer’s termination obligations outlined in Section 6 of this
Agreement. If any provision of the Agreement is adjudged by any court of competent jurisdiction to be
unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that the
Agreement will otherwise remain in full force and effect.
10.11. Entire Agreement. This Agreement, including all exhibits and addenda hereto and all Order Forms, constitutes the
final agreement between the Parties, and is the complete and exclusive expression of the Parties’ agreement on the
matters contained in this Agreement. All prior and contemporaneous agreements (including any click-through
agreement associated with the Intelligems Service, other than as set forth below), proposals or representations,
written or oral, concerning the subject matter contained in this Agreement, are expressly merged into and
superseded by this Agreement (for purposes of clarity, in the event that Customer has executed a separate
agreement with Intelligems for any other Intelligems product or service not contemplated herein, such agreement is
not merged into or superseded by this Agreement). In entering this Agreement, neither Party has relied upon any
statement, representation, warranty or agreement of the other Party except for those expressly contained in this
Agreement. To the extent of any conflict or inconsistency between the provisions in the body of this Agreement
and any exhibit or addendum hereto, the terms of such exhibit or addendum shall prevail. To the extent of any
conflict or inconsistency between the provisions in the body of this Agreement and an Order Form, the terms and8
conditions set forth in the Order Form shall govern but only with respect to the products purchased pursuant to such
Order Form. Notwithstanding any language to the contrary therein, no terms or conditions stated in a Customer
purchase order or in any other Customer order documentation (excluding Order Forms) shall be incorporated into
or form any part of this Agreement, and all such terms or conditions shall be null and void
© 2025 Intelligems, INC.
All rights reserved
© 2025 Intelligems, INC.
All rights reserved
© 2025 Intelligems, INC.
All rights reserved